“Marcia Brogan is a wealth of knowledge. She was able to conduct an educational meeting regarding general, professional, and cyber insurance for the NYS Aging Life Care Association Chapter. We all learned valuable information and the presentation made each of us consider what our current policies are and if they are what we need. Marcia was very personable and engaged each attendee. The information she provided was priceless. We will continue to use Marcia for future educational trainings and for advisement related to the various insurance policies. We highly recommend Marcia as an educator and expert in the field of insurance.”
Roxanne Sorensen L-MHC, CMC, GCM, C-SWCM, SW-G
Owner of Elder Care Solutions of WNY, LLC – Aging Life Care Specialist
NYS Aging Life Care Association Unit Chairperson
“I rely on Marcia for her professional insurance knowledge. Her and her team are a phone call away and help me whenever it is needed. Marcia also meets with me regularly to asses my needs to be sure I am properly covered in all areas of business. Through her professional connections she is able to link me to the right solutions in all areas of need.”
Felicia Doctor, Owner
My Precious Angels Child Care Center
“In the years I’ve worked with Marcia, she’s consistently exceeded my expectations. Marcia appreciates that insurance may not be on every client’s top-of-mind. Consequently, her reminders are useful and welcome. She and her staff are consistently accessible, providing quick and understandable answers. Marcia knows the market, understands insurance carriers, and ensures that her clients benefit from the most cost-effective insurance products. With Marcia, the term “service” isn’t just given lip service. Her commitment to service is unparalleled. As just one example, during the extraordinary WNY October Storm, Marcia contacted each of her clients personally to tend to their insurance-related needs (and there were many!).”
Lisa Coppola, Esq.
The Coppola Firm & The English Gardener
“From providing responsive and reliable insurance services to educating my team on trends that we need to be aware, I have peace of mind that our organization is protected today and in the future. Marcia Brogan always goes the extra mile. Thank you!”
Amanda Kelkenberg, CEO
Child Care Resource Network
“I would highly recommend Marcia Brogan and the staff at Niagara National to anyone needing a qualified and knowledgeable insurance agent. Not only is Marcia available when I need her, her friendliness makes her easy to deal with. Marcia and the staff at Niagara National Insurance are people with whom I trust my insurance needs with and would encourage you to do the same”
Dr. James Burruano
“Marcia Brogan has been our insurance agent for about ten years now and I don’t know why it was not from the beginning. She is the most thoughtful, thorough, reliable agent any Center would want for their needs. Not only does she get us the best price possible, she also gives an eye opening training for your staff. I recommend her for any of my associates when I can and I encourage you to see what she can do for your center!”
Ruth Cleary, Executive Director
“Ripen With Us” Child Care Center
“In buying my very first home, Marcia helped me take a comprehensive approach to my insurance needs. She was patient and helped me to understand all the moving parts of my policy to ensure I had adequate coverage. I’d recommend her to any of my friends and colleagues.”
Kelly M. O’Neill
Financial Advisor
“I have found Marcia to be an individual of high character, integrity, and honesty. Niagara National Insurance and Marcia Brogan have treated me and my organization not only as valuable customers but partners in all of our endeavors to serve the community in the child care business.
As a startup business, Marcia walked us through a very complicated process. She made sure, personally, that all aspects of the business were adequately covered. She left no stone unturned. She dotted every ‘I’ and crossed every ‘T’ to make sure we were prepared to deliver our services with the peace of mind knowing that we were covered.
Unlike many insurance companies that just collect premiums and payments…there when we needed them most. During the time period when a major accident occurred….Marcia was there for our corporation and their team rallied around us, surrounded us with every resource possible to make sure the process we were going through was fair, customer friendly and manageable.
Insurance in the United States is very complicated and tricky and cannot be entrusted to novice or those who are not willing to go the distance with the ones they represent. Marcia not only went the distance with us, with quality insurance, but went the distance with us and when most insurance companies would have left us when the dust settled, they remained firmly behind our backs continuing to provide quality insurance.”
L. Darnell Donalson, Pastor
“I am so glad that I switched Insurance, I am saving several hundred dollars a year on my car and homeowners insurance!
Marcia Brogan has been so helpful to me whenever I call her with any questions, and she always replies very quickly.
I am going to refer all my friends and family, I could not be happier with the low rates and great customer service!”
Sandy Williams
“As I am leaving Child Care Resource Network to take another position, I wanted to take the time to thank you Marcia for your enormous support of the early childhood field, our agency, and our staff.
It has been a pleasure to work with you on the agency’s insurance needs. Your comprehensive assessment of our current insurance policies resulted in the identification of the gaps in coverage and opportunities to lower some of our costs. I appreciate that you took time to educate us about the complicated field of insurance, not just sell us insurance, and thus we became an educated consumer. You worked diligently on our behalf to get the best options for us.
I also want to thank you for providing training and educational opportunities for the child care providers that we serve. I received several thank you notes and emails stating that you were a great help to them. One note stated that you saved their child care center 38% on insurance costs and got them coverage where they had an exposed liability.
Last, but not least I have staff that benefited from your commitment and expertise. Staff stated that you were so helpful, answered all their questions and got them great prices for their insurances.
I wish you continued success and please keep supporting the field of early childhood. We need someone like you on our side.”
Marie A. Cannon, CEO
Child Care Resource Network
“This letter is a testimonial to the great service that Marcia Brogan has given our business. Marcia has handled our insurance needs for Colvin-Brighton Child Care Center for the past six years. Marcia is the type of person, where as a business owner, you feel confident that all your business needs are being met. Knowing someone like Marcia is looking our for us makes running our business a little easier.
If ever we have a question or need Marcia, she is right there to handle it for us. We know that if we call her, within a short time she will be returning our call. Marcia surrounds herself with many professional people and if we are ever in need of a referral we don’t hesitate to ask her for one.
Marcia is a hard working, dedicated professional as well as a great community leader herself. As business owners we have always felt a sense of security, which is very important in our line of work. We never worry about our insurance needs as we know we have the best.
We feel confident in saying if you pick Marcia for your insurance needs you will have made a very wise decision. If you have any questions please feel free to contact us.”
Christy Iraci
Carmel Catalano
“I wanted to take this opportunity to thank you for everything over the past 10 years. You have been great to work with and your integrity and professionalism speaks volumes about how you run your business.”
Jennifer Kelchlin
“Marcia Brogan sponsors our Child Care Business Award, which honors a child care program with a strong business sense and actively markets its mission to provide high quality child care. By sponsoring this award each year,she encourages child care providers to be entrepreneurs and leading small business persons. Marcia Brogan is consistently committed to support, develop, and advocate for quality child care and education.”
Grace McKenzie, Outreach & Marketing Specialist
Child Care Resource Network
“On behalf of the Greater Works Christian Fellowship family I would like to thank you for meeting our insurance needs with your knowledge and expertise. It has been a pleasure to have you as an agent who answers questions and anticipates the needs of our ministry and our business as we grow. We very much appreciate the eagerness of your customer service staff to assist us because it is a testament to the leadership you provide as a Senior Agent. As we move forward we thank you again for the opportunity to continue our relationship with you as our agent.”
Latosha Bounds
Treasurer/Program Coordinator